Help Center & Business Policies
🚚 Shipping & Delivery Rates
Delivery charges are calculated based on destination state & total package weight:
• Tamil Nadu & Pondicherry: ₹60 / kg
• Karnataka: ₹130 / kg
• Kerala: ₹150 / kg
• All Other States: ₹160 / kg
🔄 Cancellation & Refund Policy
Orders can be cancelled before dispatch by emailing support@kaapikudil.com. For damaged, wrong, or missing items, notify us within 48 hours of delivery with proof. Approved refunds will be credited via Razorpay back to your original payment mode within 5-7 working days.
🔒 Privacy Policy
We respect customer privacy. We collect Name, Phone, Email, and Shipping details solely for processing orders. Online payments are end-to-end encrypted via Razorpay. We do not store card details, UPI PINs, or sell personal data to third parties.
📞 Customer Support
Have questions about your order or business inquiries? Contact us at Call : +91-9047221816 | +91-8667610762 | support@kaapikudil.com